Your Data & Complete Protection

1. Information We Collect

A. Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or quote request form
• Send us an email or call us
• Register for or attend industry events where CEC participates
• Communicate with our sales or technical support team

This information may include your name, company name, job title, email address, phone number, and project or product inquiry details.

B. Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies, web beacons, and similar technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited, time spent on pages, and referring URLs
• Device type and operating system

This data helps us analyze traffic patterns and improve Site performance. It is not used to personally identify individual visitors without additional information.

C. Information from Third Parties

We may receive information about you from third-party sources such as industry directories, trade show databases, or business partners. This information is combined with data we already hold only for legitimate business purposes.

2. How We Use Your Information

CEC uses the information collected for the following purposes:

• To respond to product inquiries, quote requests, and customer service questions
• To provide technical support and recommend appropriate drilling tools or solutions
• To process orders and manage business relationships
• To send transactional communications (order confirmations, shipping updates)
• To send marketing and promotional communications about our products, services, and upcoming events (you may opt out at any time)
• To improve our website, products, and services
• To comply with applicable laws and regulations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

A. Service Providers

We may share data with trusted third-party vendors who assist us in operating our website, managing customer communications, processing transactions, or conducting our business (e.g., email platforms, analytics services, CRM tools). These parties are contractually obligated to keep your information confidential and to use it only for the services they provide to us.

B. Legal Requirements

We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, property, or the safety of our customers and employees.

C. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of CEC’s assets, your information may be transferred to the acquiring entity. We will notify you prior to any such transfer becoming subject to a different privacy policy.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize return visitors and understand Site usage.

You may disable cookies through your browser settings; however, doing so may affect the functionality of certain portions of our Site. We do not currently respond to “Do Not Track” signals from browsers.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business records, and to comply with applicable legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, or sell
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information (note: CEC does not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at info@champion-equipment.com or 562.634.8180. We will respond to verified requests within the timeframes required by applicable law.

8. Third-Party Links

Our Site may contain links to third-party websites, such as industry associations (e.g., ADSC, DFI) or event registration pages. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site and services are directed to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Champion Equipment Company

8140 Rosecrans Ave., Paramount, CA 90723

Phone: 562.634.8180

Email: info@champion-equipment.com

Website: champion-equipment.com